TERMS AND CONDITIONS

CONDITIONS OF SALE OF PRODUCTS / SERVICES FOR NON-DIVERS

Course gift vouchers expire 1 year after purchase and, once expired, they can no longer be used.

Christening and outing gift vouchers expire one year after purchase and, once expired, they can no longer be used.

All gift vouchers will be refundable up to 1 month after purchase. Gift vouchers are transferable between people.

REQUIREMENTS FOR DIVING INITIATION COURSE (OPEN WATER / SCUBA DIVER) OR DISCOVER SCUBA DIVING

The people who do the activity must always bring a valid identification document.
The diver must bring a swimsuit, towel and flip-flops. In the case of pool discover scuba, it is necessary to also bring a pool cap.
Diving requires a normal physical condition. A Statement of Fitness must be signed prior to the activity. Some specific illnesses or problems require a medical certificate authorizing diving and some other illnesses do not allow it to be carried out (Any questions you have about a specific illness or problem must be consulted with a doctor).
The diver cannot arrive while intoxicated or under the influence of drugs, if so, he will lose the deposit.
For people 65 years (or older) or older than 60 years (weighing between 90 and 110kg) we need a medical certificate that expressly authorizes it.
For minors, the authorization of a parent or guardian is required. Once here, the guardians must form the registration form and present their identification and that of the minor. The minimum age to carry out an activity is 12 years old.
Not having a flight scheduled in the next 18 hours after the activity.

THE DAY OF THE DIVE

The reserved time is the arrival time at our facilities and the duration of the activity will depend on the course / baptism purchased.

It is advisable that the same day, before leaving home, you call us to find out if the weather conditions are suitable for diving. We open at 8:00 am and our telephone number is (0034) 629180045

FOR GROUP RESERVATIONS
If there are several courses / baptisms reserved for the same name, they will be grouped according to activity and internal organization, ensuring only that each person will be accompanied by at least one other person from the same group.

RETURN AND RESERVATION POLICY

The discover scuba diving deposit is refundable or the reservation is rescheduled only in the following cases:

If the reservation is canceled / rescheduled before the deadline that allows changes:
- Deadlines limits :
  - From 1 to 5 people: 1 week before the reserved day.
  - A paritr of 6 people: 2 weeks before the reserved day.
In the event that the activity cannot be carried out due to bad weather conditions or for technical reasons, Medusadive reserves the right to delay the activity.

In any other case, no date change is allowed and the deposit made is forfeited.

This deposit will also be forfeited in the event of arrival later than the reserved time.

The deposit for diving courses is refundable or the reservation is reprogrammable only in the following cases:

If the PADI online theory has not been activated, that is, the theory code assigned by Medusadive has not been registered.
If the reservation is canceled / rescheduled before the deadline that allows changes:
- Deadlines limits :
  - From 1 to 5 people: 1 week before the reserved day.
  - From 6 people: 2 weeks before the reserved day.
In the event that the activity cannot be carried out due to bad weather conditions or for technical reasons, Medusadive reserves the right to delay the activity.

In any other case, no date change is allowed and the deposit made is forfeited.

This deposit will also be forfeited in the event of arrival later than the reserved time.

If the course has already been paid in advance, that is, a gift voucher has been made, the same deposit conditions will apply. In this case, the voucher would lose the value of € 80 of the total already paid, and to be activated again for another reservation, the lost € 80 would have to be paid.

RATES CHANGE

If once a reservation has been made, the rates change, the following cases must be taken into account:

If the full amount of the activity has been paid for less than a year, nothing more will need to be paid. But, if it was more than a year ago it will be necessary to update the price to the current rates. If it is a voucher / gift, these have their own specific conditions.
If previously only part of the amount of the activity has been paid, when the payment is completed, the current price will be applied at that time

CONDITIONS OF SALE OF PRODUCTS / SERVICES FOR DIVERS

Course gift vouchers expire 1 year after purchase and, once expired, they can no longer be used.

The gift vouchers for diving trips expire one year after they are purchased and, once they have expired, they can no longer be used.

All gift vouchers will be refundable up to 1 month after purchase. Gift vouchers are transferable between people.

REQUIREMENTS FOR DIVING CONTINUOUS TRAINING COURSE AND DIVING OUTINGS

The people who do the activity must always bring a valid identification document.
The person must bring printed or digital the card that proves that they are suitable to carry out the course or the diving trip acquired.
The diver must have personal diving insurance to be able to do the activity, if not, it is possible to hire it the same day at Medusadive.
The diver must bring a swimsuit, towel and flip-flops. In the case of pool activity, it is necessary to also bring a pool cap.
Diving requires a normal physical condition. A Statement of Fitness must be signed prior to the activity. Some specific illnesses or problems require a medical certificate authorizing diving and some other illnesses do not allow it to be carried out (Any questions you have about a specific illness or problem must be consulted with a doctor).
The diver cannot arrive while intoxicated or under the influence of drugs, if so, he will lose the deposit.
For people 65 years (or older) or older than 60 years (weighing between 90 and 110kg) we need a medical certificate that expressly authorizes it.
For minors, the authorization of a parent or guardian is required. Once here, the guardians must form the registration form and present their identification and that of the minor. The minimum age to carry out an activity is 12 years old.
Not having a flight scheduled in the next 18 hours after the activity.

THE DAY OF THE DIVE

The reserved time is the arrival time at our facilities and the duration of the activity will depend on the course / departure purchased.

It is advisable that the same day, before leaving home, you call us to find out if the weather conditions are suitable for diving. We open at 8:00 am and our telephone number is (0034) 629180045

RETURN AND RESERVATION POLICY

The deposit for diving courses and diving trips is refundable or the reservation is reprogrammable only in the following cases:

If the PADI online theory has not been activated, that is, the theory code assigned by Medusadive has not been registered
If the reservation is canceled / rescheduled before the deadline that allows changes:
- Deadlines limits :
  - From 1 to 5 people: 1 week before the reserved day.
  - From 6 people: 2 weeks before the reserved day.
In the event that the activity cannot be carried out due to bad weather conditions or for technical reasons, Medusadive reserves the right to delay the activity.

In any other case, no date change is allowed and the deposit made is forfeited.

This deposit will also be forfeited in the event of arrival later than the reserved time.

RATES CHANGE

If once a reservation has been made, the rates change, the following cases must be taken into account:

LEGAL NOTICE AND PRIVACY POLICY

A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information it contains and the way they use their equipment, they can be used to recognize to user. Cookies are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website. The information we provide below will help you understand the different types of cookies:

TYPES OF COOKIES

ACCORDING TO THE ENTITY THAT MANAGES THEM:

Own cookies:

They are those that are collected by the editor himself to provide the service requested by the user.

Third-party cookies:

They are those that are collected and managed by a third party, these cannot be considered their own.

ACCORDING TO THE PERIOD OF TIME THEY REMAIN ACTIVATED:

Session cookies:

They collect data while the user browses the network in order to provide the requested service.

Persistent cookies:

They are stored in the terminal and the information obtained will be used by the person responsible for the cookie in order to provide the requested service.

ACCORDING TO ITS PURPOSE:

Technical cookies:

They are necessary for the correct navigation on the web.

Personalization cookies:

They allow the user the characteristics (language) for browsing the website

Analysis cookies:

They allow the provider the analysis linked to the navigation carried out by the user, in order to keep track of the use of the website, as well as to make statistics of the most visited content, number of visitors, etc.

Advertising cookies:

They allow the editor to include advertising spaces on the web, depending on the content of the web itself.

Behavioral advertising cookies:

They allow the editor to include advertising spaces on the website according to the information obtained through the user’s browsing habits.

According to the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), MEDUSA DIVE SCP informs about the cookies used on our website:

Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google. Google Analytics cookies are stored on servers located in the United States and you agree not to share them with third parties, except in cases where it is necessary for the operation of the system or when required by law to do so. According to Google, it does not save your IP address. Google Inc. is a company adhering to “Privacy Shiels” (privacy shield) that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations. You can consult detailed information in this regard through the following link: https://support.google.com/analytics/answer/6004245. If you wish, you can use the Google Analytics opt-out add-on for browsers through whose instructions can be rejected the analytical cookies of said service in all browsers. You can consult more information in this regard at the following link: https://tools.google.com/dlpage/gaoptout Likewise, MEDUSA DIVE SCP informs the user that they have the possibility of configuring their browser so that they are informed of the reception cookies, being able, if you wish, to prevent them from being installed on your hard drive. Below we provide the links of various browsers, through which you can perform such configuration: – Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-lossitios -we – Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647 – Explorer from here: http://windows.microsoft.com/es-es/internet -explorer / delete-managecookies # ie = ie-10 – Safari from here: https://support.apple.com/kb/ph17191?locale=es_ES – Opera from here: http://help.opera.com/Windows /11.50/es-ES/cookies.html

Privacy and Cookie Policy
Medusadive cares about your privacy and is committed to protecting it. Pvm may collect personal information from people who visit the website medusadive.com
This website is managed by Medusadive.
This privacy policy summarizes the type of information we collect and how we use and protect it.
This policy explains what you have to do if you do not want us to collect your personal information when you visit our website, and how you can modify the information that you have already provided to us.
This privacy policy does not apply to banners, sweepstakes and other advertisements or promotions that we may participate in or sponsor on websites owned by third parties.

The person responsible for data processing
The person responsible for this data processing is Medusadive, with registered office at Av. Madrid 110, bajo, 08028, Barcelona.

Types of personal data processed
Navigation data
During the normal operation of this website, the computer systems and software procedures involved in its operation obtain some personal information whose transmission is implicit in the use of Internet communication protocols. This information is not collected to associate it with identified persons, although during the treatment and association with data owned by third parties it is possible that its very nature leads to the identification of users. This category of data includes the IP addresses or names stored in the domain of the computers used by users who access the web, the addresses in URI (uniform resource identifier) format of the required resources, the day and the time. of the request, the method used to send the request to the server, the size of the file received as a response, the digit code that shows the status of the response given by the server (correct, error, etc.) and other parameters related to the operating system and the structure and state of the user’s computer. These data are only used to obtain anonymous statistical information on the use of the website and to check that it works correctly. They are removed immediately after treatment. The data can be used to investigate responsibilities in the event of data processing crimes against the web.

Personal data
We may collect personal data. Personal data is information from which you can be personally identified.
The most common are your name, address, username, email address, phone number, and credit card information. We may collect data provided by users for the sole purpose of answering questions posed to us; This data will be processed in accordance with this policy and with applicable laws.

Data provided voluntarily by the user
The optional, explicit and voluntary sending of personal data by the user through the registration forms on this website implies the subsequent acquisition of the data provided by the sender. Medusadive will process this data for the purpose of responding to the requested service and, if you give your consent, to send informational and advertising material by email.

Protection of children
Medusadive is committed to protecting the privacy of children. This website has been designed and conceived for use by people aged 16 and over. If you are over 16 and under 18, you should read the conditions of this privacy policy together with the people who have parental responsibility to ensure that everyone understands these conditions well. Although we are not responsible for determining the age of users, we may perform random checks.
If you are under 14 years of age, remember that you need the authorization / approval of the persons with parental responsibility to be able to use this website and to contact us by sending us your personal data.

Purpose of the treatment
You decide voluntarily if you want to provide us with your personal data. In some cases, personal data is necessary to be able to perform certain functions. You may be asked for personal information on different sites on the web to register for sweepstakes or competitions, receive information or mail, fill out a survey or make a comment or request. In these cases, Medusadive uses a pop-up screen with information about the processing of personal data and a box for you to give us your consent. We assure you that Medusadive will not collect any personal data unless you voluntarily provide it to us.
Medusadive uses your personal data for the purpose for which it was collected (for example: responding to your request, entering you in a competition or sending you a sample). We can also use them to improve our products and web pages, as well as to contact you in relation to other products and services that may be of interest to you (including those that we may offer jointly with other companies).
We may supplement the information you provide us with other information that we already have or that we receive from third parties. We do this for marketing purposes, to provide better targeted products and services to meet your needs.

Provisions for treatment
It is important to know that personal data is processed in accordance with the applicable data protection laws. Personal data is processed by Medusadive or by a data processor appointed directly by Medusadive, but only for the period essential to fulfill the purposes for which the data was collected or subsequently processed.
Specific security procedures are applied to avoid the risk of destruction or loss, accidental or not, of unauthorized access to the data or of processing operations that are illegal or inconsistent with the purposes for which the data was collected. In accordance with the law, and following the main international standards, Medusadive has adopted additional security measures to minimize the risks related to the confidentiality, integrity and availability of the personal data collected and processed.

Sharing, communicating and disseminating data
On certain occasions, Medusadive hires third parties to process and analyze the data. Apart from these cases, the data will not be revealed or given to anyone except if it is to fulfill contractual and legal obligations or if the users have given their consent.
Medusadive and the third parties in charge of data processing will transfer and process your personal data taking the appropriate measures to maintain its security.

Rights of the interested parties
Medusadive informs the user that they have the right to request access to their personal data and the rectification or deletion thereof, as well as the restriction or objection to their treatment, and also has the right to data portability or to withdraw your consent by communicating it in writing to Medusadive Av. Madrid 110, bajo, 08028, Barcelona or by sending an email to info@medusadive.com to the attention of the data protection officer, always attaching a copy of the identity document or any another document that identifies you.
Medusadive reserves the right to check at any time the veracity of the personal data provided by the participant, as well as the age and identity of the winners before delivering the prizes.

Cookies
Cookies are text files that a web page server places on your computer’s hard drive. Medusadive uses cookies to make our websites easier to use and to better tailor the website and our products to your interests and needs. Cookies can also be used to speed up your visits to our website. For example: a website may recognize that you have provided personal data and not request the same information again.
We may also use cookies to collect information about your computer, such as the IP address (a number assigned to your computer each time you browse the Internet) or the type of web browser or operating system you use, and associate them with your personal data. This is to ensure that our web pages provide you with the best user experience and are an effective source of information.
To store these cookies, Medusadive uses a pop-up screen with information about cookies and a box for you to give us your consent. You can disable them from the browser settings screen. If you reject the use of cookies on the web, you may not be able to visit certain areas of the web or receive personalized information during the visit.

Google Analytics
Web pages may use analytics tools (such as Google Analytics and / or Unica ) to track your interactions with the web and store information such as when you last visited or if you have visited it before and what website directed him to ours. The measurement statistics of the websites can be used to personalize your user experience and also to evaluate (anonymously and globally) the website activity statistics. We use this information to quantify the effectiveness of our Internet presence and to produce statistical reports.
In cases where we use Google Analytics , we may share this information with Google to help you improve its products and services. Neither we nor Google will use (or authorize the use by any third party) this tool to track or collect personal data about you or to associate your personal information with data from Google Analytics .

Pixel Tags
Some of the pages you visit may collect information using pixel tags (also called clear gifs) that can be shared with third parties that directly support Medusadive’s web development and promotional activities. For example: information about website usage by visitors to our websites may be shared with our third-party advertising agency to better target banner ads found on Medusadive’s web pages. However, the information collected through the use of these pixel tags is not personally identifiable, although it may be linked to your personal data.

Changes in the current privacy policy
Medusadive reviews its privacy and security policy periodically and, if necessary, revises it in accordance with changes introduced by law or the organization or motivated by technological evolution. All changes to this policy will be posted on this web page.